Part Two of a Five-Part Series
Some of the best years of my career were spent working for a non-profit student loan organization: a great company with great people. The problem with this type of company is that there is generally only one per state. Even though we didn’t compete, communication between companies was limited and there was no visibility into the industry from an IT perspective.
How were the other forty-nine student loan organizations organized? What were their priorities? What was working and what wasn’t? How were they adapting to new laws and regulations? I was isolated and on my own. You may feel that isolation from time to time, but remember you’re not as alone as you think. A good partner – one that’s well versed in your industry – can provide you with much of the direction you seek without violating anyone’s NDAs.
Being in the trenches day in and day out, you come to know your business better than some people know their own children. That rarely leaves time to follow industry trends, research emerging technologies and contemplate how they fulfill your mission. In my last post, I took the time to outline why working with a partner beats buying from a vendor, and now I’d like to share the top three ways partners understand your industry better than a vendor.