The Human Video Factor
In part 2 of our exploration of Teams Instant Messaging and Collaboration Tools (Read Part 1 here), we'll be comparing Microsoft Teams, Webex Teams, Slack, and briefly Zoom to determine which ones may offer the best solution. We’ll cover the initial draw to implementing Teams platforms, interoperability between platforms, and some drawbacks to third party integration (as a way of creating a standardized platform that fits with your existing tools). Let’s get to it.
In this overview, we’ll discuss the overarching considerations that affect organizations when making the switch to virtual collaboration technology. Stay tuned for the two follow-up articles that will compare popular solutions and highlight issues impacting each prospective option’s level of effectiveness for organizations. Let’s get started!
Guest blog alert! We’re excited to have Jerry Eisner, VP of Public Safety from our partner at RedSky Technologies, joining us in the blogosphere today.
Guest blog alert! We’re excited to have Michal Grebac, Strategic Sales & Marketing Director from our partner at 2Ring joining us in the blogosphere today to talk about “How to Affordably integrate Applications with Cisco Contact Centers.”
Michal has delivered hundreds of live WebEx demonstrations of Cisco Finesse with 2Ring Gadgets and collected valuable user feedback from thousands of contact center supervisors and directors.